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As we continued to grow; innovation remained the pivot. We&#8217;re now introducing a simple yet game-changing product &#8211; the honey spoon. Just another way we aim to make our customers&#8217; experience a tad sweeter and a lot more convenient.
To say Walmart Vriddhi’s program played a crucial role in our journey would be an understatement. With their support, combined with our team&#8217;s commitment to excellence, Biju Thadathil Farm Honey is not just a brand; it&#8217;s a promise. A promise of quality, authenticity, and passion.

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Improving MSME customer service strategies through learning empowers small businesses to aim for larger markets and sustainable growth.

Innovative Customer Service Strategies with Walmart Vriddhi

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Back in 1989, before &#8220;sustainability&#8221; became a global buzzword and &#8220;supporting local&#8221; a movement, I was just a regular person with a simple idea and a patch of land. While everyone was rushing towards modernization, I looked to the bees, nature&#8217;s little engineers, for inspiration. I believed in the potential of honey harvesting, not just as a business, but as a means to support the environment and my community. That small plot of land and my belief in the idea laid the foundation to Biju Thadathil Farm Honey. It is more than just a business; it is my way of embracing nature, sustainability, and local skills way before it became a trend.
What began as a small endeavour on my farm, soon became an inspiration for many. I noticed that other aspiring entrepreneurs saw the potential in honey farming. They looked at my journey, acknowledged the challenges and recorded the successes and simultaneously realized they too could make a mark in this industry.